Track your services with a service report that fits to your business
| mins read
New Smart Template in trustkey: Service Report
With the service report, service activities and times can be planned, provided and documented.
Service management has become an integral part of many companies’ operations to ensure the best possible support for customers after they have purchased a product. In trustkey, templates can be transferred to smart web programs. Via our library, we provide pre-configured templates for instructions, forms, lists, etc. that are frequently used in the business environment in order to be able to collaborate productively even faster.
Specification and verification documents are often controlled via a certified management system (quality, environment, safety, etc.). With trustkey, all of this can be integrated together without having to tackle each individual topic with a specific – complex – software solution. trustkey is already productive with the first template and adapts to the business requirements.
SERVICE MANAGEMENT
Smart Template: Service Report 4.0
You can simply load the template into action pack templates using the “Start from library” function. There you can then adapt it individually to your needs, publish and use it.
The project progress report in trustkey takes off many things
Automatic assignment of the document number for unique identification
Confirmation of edited components (no more annoying N/A necessary!)
Show progress of editing
Ensure that all mandatory fields are processed
Ensure that the correct content is entered
Save and continue working later
Automatic archiving for later access in a secure location
Share content with team members (with or without editing)
Request approvals and document them automatically
Automatically create pdf report with company logo
And much more.
Contents of the pre-built, customizable project progress report
Description
Field
Service order main data
Section-Header
Customer
Text Input
Order number
Text Input
Product
Option Group (here: to the product selection for service)
Time recording
Section-Header
Recording of working/waiting/travel time
Timer
Summary and images
Text Editor
Activities performed
List
Material / spare parts
List
Confirmation of service employee
Checkbox
Acceptance
Section-Header
The acceptance of the repair work
Option Group (here: is hereby declared / takes place at a later date)
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