Free Trial

Standardisieren von Prozessen
Optimize Processes
Article

ERP – Concept of data centralization and standardization

Apr 23, 2024
| 19 min. read
Enterprise Resource Planning (ERP) - Concept of data centralization and standardization

In today’s digital climate, managing data and processes within organizations has become increasingly complex. Enterprise Resource Planning (ERP) systems, which gained prominence in the 1990s, were developed to centralize data and standardize processes across organizations.

Our article explores the essential components of ERPs, highlighting their role in setting and maintaining industry standards and processes.

Additionally, we discuss the benefits of ERPs and debunk common myths related to their implementation and use. We also examine the current trends influencing the ERP market.

The article provides practical insights on how to effectively utilize ERPs and assesses the costs involved. Lastly, we consider a leaner and more flexible alternative to traditional ERP systems, comparing the two enterprise software solutions.

What is an ERP?

Enterprise Resource Planning (ERP) systems are comprehensive software platforms used by organizations to manage and integrate the essential parts of their business. An ERP software system can integrate planning, inventory, sales, marketing, finance, human resources and more.

Why are ERP-systems important for organizations?

An Enterprise Resource Planning (ERP) system is important for organizations for following reasons:

Centralized Data Management

ERPs centralize data storage and management, giving organizations a single source of truth. This consolidation eliminates data silos, ensuring all departments access consistent, accurate, and up-to-date information, which is crucial for making informed decisions.

Standardization of Processes

ERP systems are crucial for standardizing processes across an organization, ensuring that every department adheres to the same protocols and procedures, which increases consistency and reduces errors. This standardization not only simplifies training and onboarding but also enhances the reliability and predictability of business operations, leading to improved performance metrics.

Key modules of ERPs

Enterprise Resource Planning (ERP) systems are complex software platforms designed to integrate and manage all the main functions of a business. While specific features can vary depending on the provider and the business needs, there are several key modules that are commonly found across most ERP systems:

Financial Management

This module manages the financial transactions within an organization, including accounts payable, accounts receivable and financial reporting. It helps in ensuring the financial regulations and understanding the financial health of an organization through insights and reports.

Human Resources Management (HR)

HR modules in ERP systems cover everything from payroll, benefits administration, and recruitment to performance evaluation and compliance management. This component simplifies the management of human resources data and automates many HR processes, thereby enhancing efficiency and reducing administrative overhead.

Supply Chain Management (SCM)

SCM modules help manage supply chain operations including procurement, order processing, inventory control, logistics, and distribution. Good SCM integration improves customer satisfaction and profitability by optimizing the flow of goods and materials from suppliers to customers.

Customer Relationship Management (CRM)

CRM features within ERP systems focus on managing customer information, sales leads, customer service, and marketing campaigns. By integrating CRM with other modules, organizations can ensure higher customer satisfaction and loyalty through timely responses and personalized service.

Order Processing

This part of an ERP system handles order entry, order fulfillment, and billing. Integrated order processing systems ensure that the order management cycle is efficient and customer-facing processes are streamlined.

Manufacturing

This includes tools for product planning, material sourcing, daily production monitoring, and the integration with plant equipment. It helps manage the complete manufacturing process from planning and procurement to production and quality check, optimizing the production cycle and inventory of finished goods.

Inventory Management

Inventory modules help track stock levels, manage reorders, and optimize warehousing operations. They are crucial for reducing carrying costs and ensuring the availability of products for production and sales without overstocking.

Asset Management

This component includes tools for tracking the lifecycle of assets from acquisition, usage, maintenance, and decommissioning. Asset management helps in optimizing the usage and reducing the costs of operating assets.

Compliance and Risk Management

Ensures that the business adheres to laws and regulations applicable to its industry. This module helps manage risks by providing frameworks and tools for monitoring compliance and operational risks.

E-Commerce Integration

For businesses that sell online, e-commerce integration is essential. This ensures that data flows seamlessly between the ERP and the e-commerce platform, aiding in inventory management, sales processing, and customer relationship management.

Project Management

This component manages projects from planning and scheduling to successful execution. It helps track project costs, resources, and timelines, and integrates with other modules for real-time insights into financials, resources, and operational constraints.

Business Intelligence (BI)

BI tools are essential for analyzing data from all ERP modules and turning it into actionable insights. This involves reporting, analytics, data mining, and can include more advanced predictive analytics and machine learning capabilities.

These modules work together to provide a comprehensive view of the enterprise’s operations and improve management control and efficiency.

Modern enterprise systems are highly modular, allowing businesses to tailor the system to their specific needs by adding or expanding functions as required. This adaptability makes enterprise systems suitable for a wide range of industries, including manufacturing, healthcare, retail, and many more.

The benefits of an ERP

Enterprise Resource Planning (ERP) systems offer a range of strategic, operational, and financial benefits to organizations. Here are some of the key benefits:

Benefit #1: Improved Quality and Efficiency

An ERP system enhances process efficiency by automating routine tasks, thereby reducing the need for manual intervention and minimizing the likelihood of human error. Additionally, it enforces standardization across the organization by implementing uniform procedures and workflows, which ensures consistency and improves the overall quality of operations.

Potential metrics to measure improved quality and efficiency:

  • Cycle Time
  • Customer Satisfaction Scores
  • Employee Satisfaction Scores
  • Task Completion Time
  • Task Completion Rate
  • Error Rate
  • Costs Per Process
  • Process Compliance Rate

Benefit #2: Enhanced Decision-Making

With centralized data from various departments, ERP systems provide comprehensive insights through real-time data and advanced reporting tools. This access to detailed analytics and information supports better strategic decision-making and allows organizations to respond quickly to market changes.

Potential metrics to measure enhanced decision making:

  • Decision Cycle Time
  • Return on Investment (ROI)
  • Data Quality Score
  • Process Compliance Rate
  • Costs Per Data Model

Benefit #3: Improved Data Security

ERP systems come with advanced security features that help protect sensitive information. Centralized data management means that security measures are uniformly applied, reducing the risk of data breaches.

Potential metrics to measure enhanced decision making:

  • System Uptime
  • Security Incident Rate
  • Entry Control Effectiveness – Number of unauthorized entry attempts
  • Access Control Effectiveness – Number of unauthorized access attempts
  • User Authentication Metrics – Number of failed login attempts
  • DataSensitivity Rate – Number of controlled data through automated sensitivity levels

Benefit #4: Regulatory Compliance

With built-in compliance monitoring and reporting features, ERP systems help organizations meet legal and regulatory standards required by their industry. This is particularly critical in sectors like finance, healthcare, and manufacturing.

Potential metrics to measure regulatory compliance:

  • Number of audit findings
  • Data Subject Requests (DSRs) – Number of access requests or deletion requests
  • Number of automated deletions
  • DataSensitivity Rate – Number of controlled data through automated sensitivity levels

Benefit #5: Scalability

Organizations grow over time, and their systems need to grow with them. ERP systems are inherently scalable, designed to provide additional capacity and functionalities without disrupting existing operations. This makes them a long-term solution that supports and facilitates growth.

Potential metrics to measure scalability:

  • System Performance Under Load
  • Cost of Scaling
  • Time to Deploy New Functionality
  • Flexibility and Modularity
  • User and Transaction Growth Handling

Benefit #6: Improved Collaboration

The sharing features of an ERP system enable collaboration both within and outside the organization. By breaking down barriers between departments, countries and languages, ERP systems enhance the work culture and improve workforce collaboration, which is critical for complex business processes.

Potential metrics to measure collaboration:

  • Employee Adoption Rate – Active users of the system
  • Utilization of Collaboration Features – Number of shares, number of comments
  • Employee Satisfaction Scores
  • Quality and Efficiency Metrics

The benefits of ERP systems are significant, and while they require a substantial initial investment in terms of time and finances, the long-term advantages they offer in transforming core business processes can be substantial.

Common myths of ERPs

Enterprise Resource Planning (ERP) systems are complex and critical tools for businesses, but there are several common myths and misconceptions surrounding their implementation and operation. Here are some of the most prevalent myths about ERP systems:

Myth #1: ERP is only for large corporations:

One of the most common myths is that ERP systems are suitable only for large enterprises. While it’s true that many large organizations use ERP to manage their operations, there are also ERP solutions – particularly very modular ERP solutions – designed for small and medium-sized enterprises (SMEs). These solutions can be scaled to fit the needs and budgets of smaller businesses, offering them the same efficiency benefits.

Myth #2: ERP implementation results in immediate ROI:

Many believe that ERP systems deliver instant returns on investment. In reality, the benefits of ERP, such as increased efficiency and improved data visibility, typically take time to manifest. A successful ERP implementation requires careful planning, customization, and training, with ROI generally being realized over the medium to long term.

Myth #3: Once ERP is implemented, it runs itself:

Another myth is that once an ERP system is up and running, it requires no further attention. On the contrary, regular updates, maintenance, and user training are essential to keep the ERP system functioning optimally and to secure its benefits.

Myth #4: ERP implementation is always disruptive:

Many fear that ERP implementation will cause significant disruption to business operations. While some disruption is inevitable, thorough planning and customization, phased rollouts, and proper training can minimize negative impacts and facilitate a smoother transition.

Myth #5: ERP is just about technology and software:

While ERP involves significant technological implementation, its success is equally dependent on people and processes. Effective communication, change management, and alignment of business processes with the ERP system are critical for realizing the full benefits of ERP.

Myth #6: All ERP systems are the same:

There is a misconception that all ERP solutions offer the same features and capabilities. However, ERP systems vary widely in terms of functionality, scalability, user-friendliness, and specialization. Businesses must carefully evaluate different ERP systems to find one that best meets their specific needs.

The Reality of Workarounds and Spreadsheets

Many organizations find themselves in a challenging position with their Enterprise Resource Planning (ERP) systems, which, despite their potential, often do not fully meet specific operational needs or prove too complex and rigid to adapt quickly. As a result, a common workaround that companies employ involves duplicate data from their ERP systems into spreadsheets for further enhancement, manipulation, and analysis. By this method, employees can generate lists, documents, reports or create visuals that the ERP system not supports directly, but are key to get their job done.

However, this workaround is not without its problems, risks, and sources of frustration. Firstly, managing critical data outside of the ERP system can lead to issues with data integrity and security, as spreadsheets are more susceptible to errors, duplication, or loss. There’s also the increased risk of non-compliance with data protection regulations, as controlling access to sensitive information becomes more challenging. Moreover, this approach can significantly increase the workload of employees, who must manually handle data transfers and updates, leading to inefficiencies. Furthermore, relying on spreadsheets diminishes the return on investment in the ERP system and can obstruct the real-time data sharing and visibility that ERP systems are allegedly designed to provide. This situation often causes significant frustration among staff, who must navigate these inefficiencies and limitations daily, potentially impacting overall job satisfaction and productivity.

How do you use an ERP?

Using an Enterprise Resource Planning (ERP) system effectively involves several steps, from selecting the right system to training users and managing the data. Here’s a general guide on how to use an ERP system:

Select the ERP System

  • Assess Needs: Determine what processes / modules need to be integrated (such as finance, HR, supply chain management) and what specific features are required.
  • Research Vendors: Compare ERP systems to find one that matches your industry needs, size, and budget.
  • Demo and Trials: Engage with vendors for demonstrations and trials to see how the system fits with your operational processes.

Implementation Planning

  • Set Goals: Define what you aim to achieve with the ERP system, such as improved efficiency, better data visibility, or streamlined operations.
  • Project Team: Form a project team with representatives from all key departments to oversee the implementation process.
  • Implementation Partner: Consider hiring an experienced implementation partner to guide the setup, customization, and deployment.

Customization and Integration

  • Customize: Tailor the ERP system to fit your specific business processes and workflow. This might involve configuring settings, developing custom modules, or integrating third-party applications.
  • Data Migration: Plan and execute the migration of existing data into the ERP system. This involves data cleaning, mapping, and testing to ensure data integrity.

Training and Support

  • User Training: Conduct comprehensive training for all users on how to use the new system effectively. Training should be role-specific to address different user needs.
  • Documentation: Provide users with manuals, FAQs, and access to helpdesk support for ongoing assistance.
  • Feedback Loop: Establish a feedback mechanism to identify issues and gather user suggestions for improving system use.

Go-Live

  • Testing: Before going live, perform extensive testing to ensure all parts of the ERP system work as expected.
  • Launch: Implement the ERP system across the organization. Consider a phased approach if the organization is large.
  • Monitor: Closely monitor the system’s performance and address any issues that arise.

Maintenance and Optimization

  • Regular Updates: Keep the ERP system updated with the latest software releases and security patches.
  • Performance Review: Regularly review system performance and user feedback to optimize workflows and address new business needs.
  • Continuous Improvement: As business processes and technologies evolve, continuously improve and adapt the ERP system to ensure it remains effective.

ERP costs to consider

When planning enterprise software solutions, such as ERP systems or other management platforms, there are multiple costs to consider to ensure a comprehensive evaluation. These costs can be broken down into several categories, each contributing to the total cost of ownership (TCO). Here are the key costs to consider:

Software Licensing Fees

  • Initial Purchase: The upfront cost of purchasing the software, which can vary significantly depending on whether the solution is on-premise or cloud-based.
  • Recurring Fees: For cloud-based solutions, this includes subscription fees. For on-premise solutions, this may include annual licensing fees.

Implementation Costs

  • Customization: Fees related to tailoring the software to fit specific organizational needs. This can include modifying existing features or developing new functionalities.
  • Integration: Costs associated with integrating the new software with existing systems and data sources.
  • Consulting Services: Fees paid to consultants for their expertise in setting up and deploying the software.
  • Project Management: Costs related to managing the implementation project, which may involve internal and external resources.

Hardware Expenses

  • Infrastructure: For on-premise solutions, significant investment might be needed for the hardware required to run the software, such as servers and data storage.
  • Maintenance: Ongoing maintenance costs for hardware, including upgrades and repairs.

Support and Maintenance

  • Software Updates: Costs for accessing software updates and upgrades, which might be included in the subscription fee for cloud-based solutions or might require additional fees for on-premise software.
  • Technical Support: Fees for ongoing technical support, which can vary based on the level of support chosen (e.g., 24/7 support vs. business hours only).

Training Costs

  • Initial Training: Costs for training users on how to use the new system effectively. This might involve on-site training sessions or access to online learning materials.
  • Ongoing Training: Costs associated with additional training sessions as new features are released or as new employees need to be trained.

Operational Disruption

  • Downtime: The cost associated with potential disruptions to business operations during the transition to the new software.
  • Productivity Loss: Potential temporary reduction in productivity as employees adapt to the new system.

Data Migration

  • Tools and Services: Expenses for tools or services required to migrate existing data to the new system.
  • Data Cleaning: Costs related to cleaning and preparing data for migration to ensure compatibility and integrity.

Compliance and Security

  • Regulatory Compliance: Costs to ensure the software complies with industry regulations, which may require additional configuration or custom development.
  • Security Measures: Investments in security measures to protect data, especially if handling sensitive or personal information.

Exit Costs

  • Data Export: Costs associated with exporting data if switching to a different system or ending the use of the software.
  • Contract Termination Fees: Potential fees for early termination of contracts, especially for cloud-based services.

When evaluating enterprise software solutions, it’s crucial to look beyond the initial purchase price and consider these comprehensive costs to understand the total cost of ownership and the potential return on investment (ROI). This holistic view will help in making a more informed decision that aligns with both the budgetary constraints and strategic objectives of the organization.

What are alternatives to “classic” ERPs?

The effort, costs and time associated with implementing and maintaining an Enterprise Resource Planning (ERP) are generally high due to its complexity and broad range of application.

Together with the locking in effect, many organizations – particularly SMEs – are looking for leaner solutions to unlock their potential.

A modern and innovative alternative are Process Executions Systems (PES).

Process Execution Systems represent a modern evolution of ERP with a focus on flexibility, agility, and process execution and optimization. While they encompass many of the core functionalities of ERP systems, PES platforms are specifically designed to be leaner and more adaptable to the changing needs of businesses. Key characteristics include:

Process-Centric:

PES systems are built around enhancing and optimizing business processes rather than just managing them. They focus on workflow efficiency and are adept at automating complex business processes to improve overall operational efficiency.

Modularity and Scalability:

PES systems offer high modularity, allowing organizations to implement only the features they need without the overhead of unnecessary components. This modularity also supports easier scaling, adapting as a business grows or changes.

User-Friendly and Flexible:

With modern interfaces and user experiences, PES systems are designed for ease of use and can often be configured by end-users without extensive IT intervention. This user-centric design supports faster adaptation and continuous improvement in business processes.

Rapid Implementation and Integration:

PES systems are typically quicker to deploy and integrate with existing systems than traditional ERPs. They offer more straightforward data integration capabilities that can connect with a variety of other platforms and services, supporting a more agile IT ecosystem.

Cost-Effective:

Because of their lean nature, PES systems often require a lower initial investment and reduced operational costs. Their flexibility and ease of integration mean that businesses can save on implementation, training, customization and maintenance expenses as well as reduce operational disruption.

In summary, while traditional ERP systems provide robust capabilities for integrating various business functions, PES systems offer a modern, flexible, and process-focused alternative that is more adaptable and cost-effective, making them suitable for dynamic and growing businesses seeking to enhance their operational efficiencies.

Get PES as ERP

PES as ERP is available with the trustkey platform. Centralize data and build processes that connect people, functions and systems in one platform.

What are the differences between an ERP and a Process Execution System?

To understand the difference between a traditional Enterprise Resource Planning (ERP) system and modern Process Execution System (PES), you find here a breakdown of the differences:

Core Functionality

ERP
ERP systems are designed to integrate multiple facets of an organization’s operations into a single unified system. They generally include modules for finance, human resources, manufacturing, supply chain, services, procurement, and others. The primary aim is to provide a centralized platform for information management across the entire organization, streamlining processes and facilitating easier data access.
PES
While also aiming to centralize data and provide modular architecture, PES focuses on the execution and management of business processes. It is designed to offer specialized tools for building, automating, executing, and optimizing business processes. It provides more dynamic capabilities for managing workflows and integrates more deeply with task and workflow automation compared to traditional ERPs.

Find out more about the functionalities of an PES platform.

Modular Architecture

ERP
ERP systems are inherently modular but are often broad in scope, covering many generic business functions that any enterprise might need.
PES
Also modular, PES modules specifically aim to enhance process execution and excellence. Thanks to its highly modular and flexible architecture, it can be easily adapted and extended to meet the specific business functions an organization requires.

Business Process Management (BPM)

ERP
While ERP systems include some aspects of BPM, their focus is not exclusively on process design or continuous improvement. BPM in an ERP context usually supports the standardization of business processes according to best practices..
PES
BPM is a core feature of PES. PES offers more advanced BPM tools that not only build and execute processes but also provide robust analytics to continually refine and improve these processes. This includes capabilities for process mining and real-time performance / engagement metrics.

Data Centralization

ERP
Centralization in ERP systems focuses on data consistency and elimination of silos across departments, which improves reporting and strategic decision-making.
PES
Although also centralizing data, PES leverage this data more aggressively for real-time process adjustments and performance optimization, focusing more on operational efficiency and adaptability.

Target Audience and Implementation

ERP
Typically used by virtually all departments within an organization, ERP systems have a broad target audience.
PES
PES is commonly utilized by business process managers and operational teams who prioritize quality, efficiency, and process innovation. Implementation can encompass all processes or be selectively targeted to specific areas where optimizing process flows can markedly enhance organizational performance.

 

Download complete comparison of PES against other enterprise software solutions!

Comparison of Enterprise Software Solutions

Stay up to date with new releases

Posts on similar topics

Intelligent Process Experiences – Future of Business Processes

Intelligent Process Experiences – Future of Business Processes

What are intelligent Process Experiences? Intelligent Process Experiences are an innovative approach to optimizing and automating business processes. They combine advanced technologies such as cloud technology, low-code/no-code user interfaces, artificial intelligence...

8D Report 101: Maximizing Its Effectiveness and Benefits

8D Report 101: Maximizing Its Effectiveness and Benefits

What is an 8D Report? An 8D Report is a structured problem-solving method originally developed in the automotive industry. It consists of eight disciplines (steps) aimed at identifying the root cause of problems, taking immediate corrective actions, implementing...

State-of-the-Art of Process Execution

State-of-the-Art of Process Execution

What is Process Execution? Process execution refers to the actual implementation and management of business processes within an organization. It encompasses all the steps and activities necessary to carry out a defined business process from start to finish, including...