The right license for every role
Create your subscription for your team.
PREMIUM
For process owners, managers and experts.
TEAM
For process operators and team members.
PARTNER
For contact persons of close partner companies.
GUEST
For guests with whom you collaborate selectively on a topic.
per user / per
Quantity?
per user / per
Quantity?
per user / per
Quantity?
per user / per
Builder for templates (intelligent forms, instructions, workflows and processes).
Action Packs Space to organize jobs and tasks (boards, tracks and actions).
Knowledge Space to document (notebooks, chapters and pages).
Resources Space to manage e.g. customer, employee, supplier, equipment or project data (if Resources Add-On is activated).
Team status for overview of set, new and due activities.
Archive with access to completed or revised documentation and processes.
Admin console with various controls.
Action Packs Space to organize jobs and tasks (boards, tracks and actions).
Knowledge Space to document (notebooks, chapters and pages).
Resources Space to manage e.g. customer, employee, supplier, equipment or project data (if Resources Add-On is activated).
Archive with access to completed or revised documentation and processes.
Portal to quickly access recurring task and complete assigned activities.
Access shared action pack or knowledge page.
PREMIUM
For process owners, managers and experts.
per user / per
Minimum: 1
Builder for templates (intelligent forms, instructions, workflows and processes).
Action Packs Space to organize jobs and tasks (boards, tracks and actions).
Knowledge Space to document (notebooks, chapters and pages).
Resources Space to manage e.g. customer, employee, supplier, equipment or project data (if Resources Add-On is activated).
Team status for overview of set, new and due activities.
Archive with access to completed or revised documentation and processes.
Admin-Konsole mit verschiedensten Steuerelementen.
TEAM
Für Prozessoperatoren und Teammitglieder.
per user / per
Action Pack Space to organize jobs and tasks (boards, tracks and actions).
Knowledge Space to document (notebooks, chapters and pages).
Resources Space to manage e.g. customer, employee, supplier, equipment or project data (if Resources Add-On is activated).
Archive with access to completed or revised documentation and processes.
PARTNER
Für Kontaktpersonen von engen Partnerunternehmen.
per user / per
Portal to quickly access recurring task and complete assigned activities.
GUEST
Für Gäste mit denen man punktuell zu einem Thema zusammenarbeitet.
per user / per
Access shared action pack or knowledge page.
ADD-ON
RESSOURCEN
Manage master data for e.g. customers, employees, suppliers, resources, projects
per
This add-on unlocks the resource templates in the builder and the resource space.
Admin controls | |
| Group management | |
| Category management | |
| Resource management | |
| Webservice access | |
| Notifications | |
| User specific language management | |
| User specific time zone management | |
| Organizational settings | |
| Admin insights | |
| Permissions and role management | |
| Sandbox | Upon request |
Security and compliance | |
| trustkey Secure Login Link | |
| 2FA – Two-Factor-Authentification | |
| Encryption in transit and at rest | |
| Business continuity and disaster recovery | |
| Audit logs | |
| Privacy settings | |
| IP-Whitelisting | Upon request |
Storage, support and invoicing | |
| File storage per premium license¹ | 10 GB |
| File storage per team license¹ | 3 GB |
| Centralized per user licensing | |
| Support | Standard |
| trustkeyCore – customized extensions² | Upon request |
¹ More storage available. Please contact our sales team. | |
Efficiency and risk conscious companies scale with trustkey.
FAQ
How long is the contract period?
When billing by credit card, you can cancel the trustkey software subscription at any time before the end of the billing period. In case of annual billing on invoice, the contract period is 12 months and can be terminated three months before expiration. Otherwise the contract will be extended for another 12 months.
What will my trustkey software subscription cost?
Use our plan calculator to calculate the exact price for you.
What is a trustkey software user?
A trustkey software user is a user who can log in to the trustkey software and is created in the user management.
Can users be added or removed at any time? (Price calculation)
Yes. You can add and remove users at any time and thus optimally respond to changes in your team. If a user is added, the difference between the prepayment already made and the changed plan price will be billed additionally until the end of the term (day-by-day billing). If you remove users, you will not be entitled to a (pro-rata) refund of the prepayment already made.
At the end of the billing period, the subscription for the following billing period is calculated based on the exact number of existing trustkey software users.
Can I switch between plans?
Yes. You can change your plan at any time. Should you change to a higher model (e.g. change from Standard to Premium model) within the current billing period (monthly or annually), you will be additionally billed for the difference between the prepayment already made and the changed price until the end of the corresponding billing period (day-by-day billing). If you change to a lower model within the current billing period (e.g. change from Premium to Standard model), you are not entitled to a (pro-rata) refund of the prepayment already made.
Can I test trustkey software for free?
Yes. You can test the trustkey software 14 days free of charge. No user or function limitation.
For the test account you only need to enter your first and last name, your business email address and the company name.
An independent domain is created for each account. The data is separated from each other. After the trial period expires, the data can be transferred if a full-fledged account is subscribed to. Otherwise, the data will be completely and permanently deleted after the trial period.
If the trial period is too short for you, please contact our sales team.
No installation, credit card or cancellation is necessary for the test.
Can I try out all the functions in my test account?
Yes, all functions are available to you in the test account.
Do I have to provide my credit card information for the trial account?
No. Credit card information is only required when using a paid plan. However, you can also pay by invoice.
Can I also use trustkey on-premise or in the private cloud?
Yes. trustkey can also be used on-premise or in the private cloud. For more information, please contact our sales team.
Can you tell me about the functions of trustkey in a web demo?
Yes, we will be happy to present the functions that are of interest to you and answer your individual questions in a web demo. We would be happy to create your desired template for your use case in the web demo.
Can I use trustkey without training?
Yes, external user tests show: users successfully use trustkey within 15 minutes – without prior knowledge, training or manual.
But of course we offer assistance, information and training. You can find more information here.
We are also happy to support you personally. You can find more information here.
And the service quality?
We let ourselves be measured by this. Here you can monitor live.
This offer is aimed exclusively at companies, freelancers and public authorities. All prices are net prices and subject to the statutory value added tax.
We comply with all German and European data protection guidelines. The platform is operated exclusively on servers physically located in Germany. Each customer has their own domain and separate database. Personal data that accrues in the course of trustkey use is never passed on to third parties.
